Refund policy
Your satisfaction is important to us. If you are not fully satisfied with your purchase, you may request a return within 14 days of delivery.
To be eligible for a return:
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Items must be unworn, unused, and in their original condition.
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Items must be returned in the original packaging.
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Proof of purchase is required.
Once your return is received and inspected, we will notify you. If approved, a refund will be issued to your original method of payment within 7–10 business days.
Please note: Shipping costs are non-refundable, and customers are responsible for return shipping fees unless the item was defective or damaged upon arrival.
To initiate a return, contact us at ikonzcellular@gmail.com.